Humanitarian Accountability Partnership - International (HAP)

The services provided by HAP are divided into three core fields; Regulatory, Development and Policy Services. These teams helpmembers improve their accountability to disaster survivors and facilitate standard setting, certification, training, research and specialised advice and support. Regulatory Services uses the power of self-regulation to help agencies hold themselves accountable to beneficiaries. It helps agencies achieve: - Certification against the HAP Standard; - Accreditation as HAP certifying body; - High-quality complaints handling. Development Services is the springboard for organisational change. It helps agencies meet and exceed their commitments to accountability by providing: - Training on the HAP Standard and complaints handling for staff; - Peer- to-peer support for in-house accountability leaders; - Field support for accountable programming in protracted and acute emergencies Policy Services generates and disseminates knowledge on good practices in humanitarian accountability through: - Research; - Standard setting; - Communications within and outside the humanitarian community

Mandate: The vision of HAP International is of a humanitarian system championing the rights and the dignity of disaster survivors. The mission of HAP International is to make humanitarian action accountable to its intended beneficiaries through self-regulation, compliance verification and quality assurance certification. The objectives of HAP International are: To develop and maintain principles of accountability to beneficiaries through research, consultation, and collaboration; To support members and potential members of HAP International in adhering to the principles of accountability to beneficiaries by providing training and advice; To communicate, advocate, promote, and report on principles of accountability; To monitor and report on implementation of HAP International's principles of accountability to beneficiaries and to accredit its members accordingly; To assist members in finding solutions where concerns or complaints are raised about them.

  • Financial Transparency and Accountability
  • Gender
  • Humanitarian Accountability
  • Humanitarian Assistance
  • Humanitarian Protection
  • Media
  • Physical Infrastructure and Reconstruction

Humanitarian Accountability
HAP runs the leading global quality assurance scheme for humanitarian agencies, including a compliance verification mechanism to assist humanitarian organisations to ensure and then prove that they are acting upon their stated principles and beliefs with regard to the rights and dignity of people affected by disaster. By supporting organisations to ensure transparency, quality management practices and the participation of beneficiaries at each stage of the project cycle, humanitarian organisations are far less likely to contribute inadvertently, through ignorance or through the denial of basic human rights and dignity, to conflict, and will in fact be in a better position to contribute to peacebuilding when appropriate.
Between 50.000 to 1 million CHF per annum
  • Capacity and development training
  • Direct project implementation
  • Policy advice
  • Project support services
  • Research and policy development
  • Technical assistance
Description of activities
HAP staff provide a range of capacity building, training, advisory and consultation services, with the aim to support humanitarian organisations in increasing their accountability to beneficiaries of their humanitarian interventions. / areas of activity are determined by the regional involvement of partner organisations - worldwide.
HAP has a small team based in Pakistan and a number of mobile field support workers who provide capacity building support to partner organisations in complying with the standard and applying the Principles of Humanitarian Accountability. / areas of activity are determined by the regional involvement of partner organisations - worldwide.
HAP assists partner organisations to develop a Humanitarian Accountability Framework and to analyse their policies in terms of implementation and action plans / areas of activity are determined by the regional involvement of partner organisations - worldwide.
HAP staff provide a range of capacity building, training, advisory and consultation services, with the aim to support humanitarian organisations in increasing their accountability to beneficiaries of their humanitarian interventions. Areas of activity are determined by the regional involvement of partner organisations - worldwide.
Research focuses on the humanitarian accountability, from the perspective of beneficiaries, aid workers and aid organisations, to identify the impact on humanitarian outcomes / areas of activity are determined by the regional involvement of partner organisations - worldwide.
The HAP secretariat assists partner organisations to understand and comply with the HAP Standard in Humanitarian Accountability and Quality Management / areas of activity are determined by the regional involvement of partner organisations - worldwide.

Humanitarian Assistance
HAP promotes, advocates and encourages agencies to see accountability in humanitarian assistance means that the power to help in situations of conflict and disaster is exercised responsibly. When implemented, it means that survivors of war or disaster are able to influence decisions about the help they receive and can complain if they feel the “helping power” was not exercised well.
  • Capacity and development training
  • Direct project implementation
  • Policy advice
  • Project support services
  • Research and policy development
Description of activities
HAP staff provide a range of capacity building, training, advisory and consultation services, with the aim to support humanitarian organisations in increasing their accountability to beneficiaries of their humanitarian interventions. / areas of activity are determined by the regional involvement of partner organisations - worldwide.
HAP’s field support team helps agencies realise accountability principles in real time. The emphasis of the field team is joint action. From joint awareness raising to joint implementation, it wokrs with member agencies to identify how they can work with each other and the HAP Secretariat to improve accountability and aid delivery through a quality management system.
HAP assists partner organisations to develop a Humanitarian Accountability Framework and to analyse their policies in terms of implementation and action plans / areas of activity are determined by the regional involvement of partner organisations - worldwide.
HAP staff provide a range of capacity building, training, advisory and consultation services, with the aim to support humanitarian organisations in increasing their accountability to beneficiaries of their humanitarian interventions. Areas of activity are determined by the regional involvement of partner organisations - worldwide.
Research focused on the humanitarian assistance, from the perspective of beneficiaries, aid workers and aid organisations, to identify the impact on humanitarian outcomes / areas of activity are determined by the regional involvement of partner organisations - worldwide.

Gender
  • Asia
    • South Asia
      • Sri Lanka
      • Pakistan
      • Bangladesh
    • South East Asia
      • Myanmar
    • Western Asia
      • Lebanon
  • Africa
    • Central Africa
      • Democratic Republic of the Congo
    • Eastern Africa
      • Sudan
      • Uganda
      • Somalia
      • Mozambique
      • Kenya
      • Ethiopia
    • Southern Africa
  • Europe
    • Western Europe
Humanitarian Accountability Partnership - International (HAP)
MIE2
Chemin Balexert 7, Châtelaine
Geneva CH-1219
See map: map.search.ch, Google Maps
http://www.hapinternational.org
Non-governmental organisation
From 3 to 10 years
Between 1 million to 50 million CHF per annum
14
MIE2
Chemin Balexert 7, Châtelaine
Geneva CH-1219
See map: map.search.ch, Google Maps
Headquarters

The Secretariat of HAP International is responsible for: 1. Developing and maintaining principles of accountability to beneficiaries through research, consultation, and collaboration; 2. Supporting members and potential members of HAP International in adhering to the principles of accountability to beneficiaries by providing training and advice; 3. Communicating, advocating, promoting, and reporting on principles of accountability; 4. Monitoring and reporting on implementation of HAP International's principles of accountability to beneficiaries; 5. Assisting members in finding solutions where concerns or complaints are raised about them.

8.7
Ms
Katharina Samara-Wickrama
Acting Executive Director
Jamie Munn
Research and Communications Manager
17

Network

ALNAP

Type: 
Academic
Description: 

HAP is a member of ALNAP

Geneva Forum

Type: 
NGO

Humanitarian Quality Initiatives

Type: 
Informal
Type: 
Academic
Description: 

NGO, Practitioner, Academic / ALNAP, Coordination Sud, ECB, Groupe URD, HAP, People In Aid and Sphere are involved in promoting better quality and accountability in humanitarian action. Convening biannually, the group of seven meet to collaborate and promote improved humanitarian responses.

People In Aid

Type: 
NGO
Description: 

HAP is a member of People in Aid

Partnership

HAP membership

Type: 
Formal
Description: 

approaches to emerging peacebuilding practice. Based in Geneva, the Platform builds on the diversity

Partner organisations: 
NGO
Government
Academic